Though a laundromat could be considered complete with just a few rows of coin-operated washers and dryers, there are still quite a few services that your business can offer to keep your customers coming back week after week. Consider one (or a few, or all) of these five additional services to help your laundromat stand apart from the competition.
A staple in the laundry industry, dry cleaning is a stellar service to offer if you operate a laundromat. By providing dry cleaning service alongside your standard laundromat offerings, your business will be seen as a much more full-service company as you will technically be able to offer all types of clothes and linens cleaning.
Fluff & Fold
Fluff and fold laundry service is fairly common at laundromats that have an on-site staff present during normal business hours. This service is beneficial for a number of reasons, including keeping the laundromat less crowded and more comfortable for self-service customers, being able to earn more per load, and facing less risk for washer and dryer machine issues from user error.
Laundry Pickup & Delivery
popular service for laundromats that offer it, you offer a pickup and delivery
service for customers. As you probably figure though, offering laundry pickup will
mean that you offer fluff and fold service as well.
Although picking up and delivering your customers’ laundry might sound like a troublesome service to add, it can be viewed as a premium service (and you can therefore charge a premium price). If you don’t have the manpower to keep up with deliveries, consider hiring a third-party company to carry out actual deliveries.
If a customer has more than a load or two to do in your laundromat, he or she is going to end up spending a good chunk of the day washing, drying and sorting clothes. Chances are good that he or she will get hungry at some point, and a vending machine with a few salty or sweet snacks, or one filled with cold beverages will end up receiving a lot of business. In fact, with the instant turnaround time, a pair of vending machines can end up making more money than a single coin-operated washer and dryer combo on busy days.
People visiting a coin-operated laundromat often have to bring their children along. As you know, children can get noisy and rambunctious when they don’t have something to hold their attention. While this isn’t a problem by itself, kids running around through the laundromat can be a real nuisance to other patrons. While this could be an issue at any laundromat, you can alleviate some of that frustration by providing a small section for kids to play. This could just be as simple as a small corner with a few toys and possibly a TV with cartoons playing. Not only does it keep childless customers from getting annoyed, but it also helps parents get their laundry chores done quickly without interruption.
Want to work any of these systems into your current laundromat, or looking to start new altogether? Give Wash IQ a toll free call at (844) 4WASHIQ to set up a FREE consultation.